An evaluation of information system success based on students’ perspective: The case of Hadramount University

Evaluation of systems is an important part of systems development to improve systems performance. However, studies showed a lack of research done on information system success evaluation in Yemen universities. It was also observed that many funded information system projects, in Yemen, were completed and implemented without evaluation. The Yemen Higher Education Management Information System (YHEMIS), is a large scale application developed and implemented without evaluation. Hence, this research evaluates the YHEMIS application by investigating into the factors that influence user satisfaction and system use which will further show the benefit of the system. This research endeavors to propose an evaluation DeLone and McLean model with the addition of an external factor management support to identify what factors influence the use of YHEMIS and likewise affect the user satisfaction when using the application. The aim of this study is to also to find out whether the development of YHEMIS is of benefit to the students. This study applies the quantitative approach to distribute questionnaires to users (students) of YHEMIS in Hadramout University. The stratified random sampling method was used, and 261 questionnaires were collected. The research findings showed that information quality, system quality and management support influenced the use and users satisfaction and played a vital role in the success of YHEMIS. The findings showed that students‟ satisfaction have the strongest effect on the perceived net benefits YHEMIS brought for the students. This study provides the first empirical data on the evaluation of information system success conducted on YHEMIS for a Yemen university. Based on the results, stakeholders can get the feedback to improve the systems and provide input to develop other information system projects. The research findings can provide the support to the management of Hadramout University to other online projects. Hence, YHEMIS can be said to be successful and users (students) satisfaction can be considered as the indicator of the success on system usage and net benefit

Systems success measurement: instrument & framework a new perspective

There are major concerns regarding the previous research that can be said as having poor measurements, lack of theoretical grounding, and concern heavily on investment justifies. Some are also considered as having weak survey instruments, inappropriate data collection approaches, and lack of agreement on the dependent variables measurement that resulted in its incompatibility. Several related issues pertaining to high rates of systems’ failure that justify the heavy investment costs and affect the systems’ success of measurement. This matter had raised a high concern, especially for the researchers, practitioners, organization managers and systems administrators. Thus, the successful measurement of any systems is vital. The purpose of this study is to provide a framework and a high-quality validated instrument based on the literature review and experts’ validation. Subsequently, it can be used in the future studies to efficiently assist in the systems’ success measurement. The statistical test of 344 users with the smart PLS for the instrument shows an excellent result

Nias-mukalla web based systems success measurement and students satisfaction evaluation based on security factor of systems quality engineering theory (ISO 25010) and other factors

Latest studies reported that systems success measure suffers from mix of results and limited models that help in success measurement and evaluation. Because of systems models are domain specific and context related, there is a dire need for taking the measure to other perspectives like using related external factors such as management support or using software engineering theories such as ISO 25010. This study aimed to move the measure from a business perspective to other perspectives. This study investigated NIAS-Mukalla student satisfaction based on security, management support, computer anxiety and usefulness. All these independent variables found to be positively and significantly affected the satisfaction of the users. NIAS-Mukalla students were satisfied with the web-based systems

Towards Development a Novel Framework of Web-Based Systems Quality Engineering by the Integration between Information Systems and Software Engineering Theories: Context of Higher Education

Nowadays systems failure is the dominant of current research in the fields of information systems and software engineering. The rate of systems fails, and dissatisfying users are high with a lack of appropriate framework that can be used as a success measure in the context. With mix of the results in systems success measure. The organization is in need for a well-defined engineered framework to assist in the success measure of web-based systems. Yemeni south region's universities are facing the problem (dissatisfying users, justifying the cost of implementing systems and measuring its success). This study aims to propose the characteristics of a quality framework suitable for such a purpose and context of developing a novel systems quality framework based on adapting Delone & Maclean 2003, ISO 25010 and Tam to measure the success and quality of these web-based systems. Researchers validated the framework and instrument via 8 academic specialized lecturers in systems and software engineering from (Malaysia, Yemen and India). Researchers then confirmed the translated questionnaire (English to Arabic and back to back translation) with an authorized translation company. Before starting the pilot study, pre-test has been conducted with nine respondents to see if there is any doubts or unclear syntax, everything was OK. Pilot results showed an excellent result

Ibrahim’s triangle model (satisfaction – benefit – loyalty) for systems success measurement

Currently the high rate of systems fails, and challenges faces the researchers results in relegate systems success measure to the back seat. With the big debate among the researcher about what is the best measure of systems success this study come out with new perspective. Current study makes united between the dependent variables that measures systems success, instead of depending on one variable researcher should depends on three variables together. With 344 users from three different universities Ibrahim’s triangle model has been approved as a valid success measure. All the hypothesis was accepted and there is a strong positive relationship between the triangle factors

Systems success measurement: instrument & framework a new perspective

There are major concerns regarding the previous research that can be said as having poor measurements, lack of theoretical grounding, and concern heavily on investment justifies. Some are also considered as having weak survey instruments, inappropriate data collection approaches, and lack of agreement on the dependent variables measurement that resulted in its incompatibility. Several related issues pertaining to high rates of systems’ failure that justify the heavy investment costs and affect the systems’ success of measurement. This matter had raised a high concern, especially for the researchers, practitioners, organization managers and systems administrators. Thus, the successful measurement of any systems is vital. The purpose of this study is to provide a framework and a high-quality validated instrument based on the literature review and experts’ validation. Subsequently, it can be used in the future studies to efficiently assist in the systems’ success measurement. The statistical test of 344 users with the smart PLS for the instrument shows an excellent result

Nias-mukalla web based systems success measurement and students satisfaction evaluation based on security factor of systems quality engineering theory (ISO 25010) and other factors

Latest studies reported that systems success measure suffers from mix of results and limited models that help in success measurement and evaluation. Because of systems models are domain specific and context related, there is a dire need for taking the measure to other perspectives like using related external factors such as management support or using software engineering theories such as ISO 25010. This study aimed to move the measure from a business perspective to other perspectives. This study investigated NIAS-Mukalla student satisfaction based on security, management support, computer anxiety and usefulness. All these independent variables found to be positively and significantly affected the satisfaction of the users. NIAS-Mukalla students were satisfied with the web-based systems